Services Change Management
Change Management Program and Project Support
We use an established, customisable method and toolset to facilitate the realisation of the program or project business case.
- Vision and case for change
- Sponsorship coalition
- Leadership consensus to lead the change with shared expectations
- Stakeholder identification and engagement plans
- Communication strategy, planning, and execution
- People impacts identification and management
- Change management tracking dashboard
- Process and role clarification
- Training strategy and plan
- Embedding (adoption and stabilisation) strategy and plan
Change Management Capability Enablement
We have unique expertise in enabling internal Change Management capability for three of the largest blue-chip companies in South Africa and a large parastatal.
- Customised change management framework, method, and toolset enabled on appropriate technology platform
- Adoption and stabilisation of aligned application of method and toolset
- Governance processes, structures, and roles / responsibilities
- Metrics to track people impacts across programs and projects
- People impacts as a key influencer of project portfolio decision-making
- Communication governance across all programs and projects
- Change management metrics and tracking integrated with program / project reporting
- Equipped internal change management resources
Whole System Change
Increasing an organisation’s ability to manage complexity by taking a whole system (emergent) approach to change, understanding the interdependent nature of all parts of the organisation’s internal and external environment.
- High impact for Large Scale Interventions (LSI’s) like conferences or cross-functional breakaways
- Especially helpful with strategic and cultural changes
- Recognises the need for enabling the whole system or at least a good representation of the whole system (diversity) to engage in the change dialogue
Bottom-up, participatory approach requiring recognition by leaders that they cannot directly produce global patterns of behaviour the organisation is seeking but have to let them unfold.
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